Privacy Policy and Contact Information

Privacy Policy

Effective Date: June 13, 2025

Dairy Technical Solutions, Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, and protect personal information through our website, which is operated from California, USA.

1. Information We Collect

We collect the following information when you interact with our website or create an account:

• Name
• Email address

We do not collect sensitive personal information (e.g., Social Security numbers, financial data) or use cookies for tracking purposes.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Provide customer support.
• Communicate with you about our services.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request access to the personal information we hold about you.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information (we do not sell personal data).

To exercise these rights, please contact us at the details provided above.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these other sites.

9. International Data Transfers

Our website is operated from the United States. If you access our services from outside the U.S., please be aware that your personal information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Please review this policy periodically.

11. Contact for Complaints

If you have a complaint about our handling of your personal information, please contact us at the details provided above. We will investigate and respond to your complaint in a timely manner.